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Products Booking

Let customers book the right appointment with the right person, without the back-and-forth.

Publish the appointments you offer, let customers pick a time that genuinely works, and keep your team's diaries in step.

Available now

Talk to us about Booking How it works

Illustration: example booking page: a 30-minute assessment call, a choice of days, and available times with one selected.

What Booking does for you.

The appointments you offer

Consultations, calls, visits or reviews, each with its own length, its own team and its own booking questions.

Availability that is real

Customers only see times when the right person is genuinely free, based on working hours and what is already in their diary.

Booking pages in your brand

On your own website or your own booking domain, in your colours.

Reminders and rescheduling

Confirmations and reminders go out on their own, and customers can rearrange without phoning in.

Connected diaries

Staff connect their Google Calendar, so a booking lands where they already look.

See it working.

What the customer sees, and what your team sees afterwards.

Book an appointment, and see it on the team's calendar

The customer picks a time that is genuinely free. It lands on the right person's calendar with the answers to your booking questions.

Customer

Illustration: example booking page: a 30-minute assessment call, a choice of days, and available times with one selected.

The customer chooses a day and a time on your booking page.

Your team

Illustration of the team's calendar for one day, with appointments shown by member of staff.

The day's appointments, by member of staff.

Why it matters

Every appointment arranged by phone or email costs staff time on both sides. Self-service booking gives that time back and cuts no-shows with timely reminders.

Where you'd use it

  • Initial consultations and discovery calls
  • Assessment and inspection visits
  • Review meetings and check-ins
  • Callbacks booked by the customer

Combine Booking with the rest.

Booking works on its own. These are the products it is most often combined with, to turn one step into a complete journey.

  • Comms

    Comms sends the confirmations and reminders.

  • Agent

    Agent can offer times and book them in a conversation.

  • Voice

    Voice handles the call when the time comes.

Used in Legal Customer operations SaaS platforms

What it costs

Per bookable person, per appointment

  • £10 per bookable member of staff a month
  • 25p per appointment
  • Reminders charged as Comms messages

Standard rates in pounds sterling. If your organisation agrees different rates with us, they are written into your order form.

Pricing for every product

Connecting it to your systems

Link to your booking page, embed it in your own site, or create bookings from your own systems.

For your developers

Delivered by bookings and communications in the service catalogue. The API, SDKs and webhooks behind it are documented in full.

Service reference API documentation (opens a different site)

See Booking working in your process.

Tell us how this step works for you today. We will show you what it looks like with Proxy, what it would cost, and what else it could connect to.

Request a demo of Booking All products

Status
Available now
Works with
Comms, Agent, Voice
Pricing
Per bookable person, per appointment