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Solutions / Legal

Onboard clients in one smooth journey, not a week of emails.

Generate and sign client care documents, collect identity evidence, book the first meeting and keep clients informed, alongside the case management system you already use.

What gets in the way today.

None of this is anybody's fault. It is what happens when every step of the journey lives in a different tool.

  • Engagement letters are assembled by hand for each new matter.
  • Identity documents arrive as unreadable photos, or not at all.
  • Booking the first meeting takes three emails and a phone call.
  • Fee earners spend time on admin that is not billable.

The same work, as one journey.

Each step is a Proxy product. Your customer sees one smooth experience in your brand; your team sees the case move forward.

Starts A customer gets in touch Ends Case moving, nobody chasing
  1. Docs Early access

    Client care letter and terms are generated from the matter details.

    Done by: Automatic

  2. Verify

    The client uploads ID and proof of address.

    Done by: Customer

  3. Sign

    They sign the engagement documents online.

    Done by: Customer

  4. Booking

    They book their first meeting with the right person.

    Done by: Customer

  5. Comms

    Confirmations and reminders keep everyone on track.

    Done by: Automatic

What changes.

Matters open sooner

Onboarding no longer waits on paperwork.

Less unbillable admin

Documents, bookings and reminders run themselves.

A better first impression

One professional journey in your firm's brand.

The products involved.

Start with whichever one removes the most work, and add the rest when you are ready.

  • Docs

    Generate the documents your process needs, already filled in.

    Early access

  • Verify

    Collect and check what you need before a customer moves forward.

    Early access

  • Sign

    Get documents signed without sending customers somewhere they don't recognise.

  • Booking

    Let customers book the right appointment with the right person, without the back-and-forth.

  • Comms

    Keep customers informed on the channels they already use, without anyone having to remember.

Other solutions Claims Financial services Customer operations SaaS platforms

Talk to us about your process.

Tell us how a customer moves through your business today. We will map it to Proxy, tell you what it would cost, and be straight about anything that doesn't fit.

Request a demo See pricing

Products
Docs, Verify, Sign, Booking, Comms
Start with
One product, then add the next
Works with
The systems you already use